top of page

Privacy Policy

At ONYX, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our printing and branding services.

​

1. Information We Collect

We collect information to provide you with the best possible experience. This may include:

  • Personal Information: Name, email address, phone number, billing/shipping address, and company name when you place an order or request a quote.

  • Order Details: Artwork, logo files, design requests, and other materials you share for printing.

  • Payment Information: Processed securely through trusted third-party payment providers (we do not store full payment details).

  • Website Data: Non-personal information such as browser type, IP address, and pages visited — used to improve site performance and marketing.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate about quotes, proofs, and updates.

  • Improve our products, services, and website experience.

  • Send promotional emails (only if you’ve opted in).

  • Protect against fraud and unauthorized transactions.

3. Sharing Your Information

We value your trust. ONYX does not sell or rent your information.
We only share data with:

  • Service Providers: Such as payment processors, shipping carriers, or marketing tools — only as needed to complete your order.

  • Legal Requirements: If required by law or to protect our business rights and property.

4. Data Security

We take security seriously. Your personal information is stored on secure servers, and we use SSL encryption to protect your data during transmission.

5. Cookies

Our website may use cookies to enhance browsing, track analytics, and personalize your experience. You can disable cookies in your browser settings if you prefer.

6. Your Choices

You can:

  • Request to review or update your information.

  • Unsubscribe from marketing emails anytime.

  • Contact us to delete personal data related to your account or order history (where legally allowed).

7. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted here with a revised “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:
ONYX
📧 Austin@onyxprintroom.com
🌐 onyxprintroom.com
📍West Fargo, ND

bottom of page